Miscellaneous
Questions about payment
Questions about shipping
Q: Are your products fake?
A: All our products are 100% original coming directly from the biggest medicine distributors worldwide, you feel this from the first shot of juices or from the first tab! | TOP
Q: How long is the whole process of ordering and shipping?
A: Order confirmation with instructions for how to make payment is sent to your email address automatically and immediately after you submit your order and opt to pay by Western Union or Money Gram. Once payment is received, we process and dispatch your order within 2-3 business days.It happens that we have to delay the dispatch in order to clear some shipping questions and/or fill the stocks with the purchased product.Shipping time will depend on various factors such as method of our shipping, postal service efficiency, customs clearance, international transit, etc., which is why we can only give you an approximation based on our statistics and former experience. Credit card payments are processed only after we receive the confirmation you allow us to bill your card. | TOP
Q: Why don't we have minimum order limit?
A: Because some people would like to check up us first or they want to have a first view of our products. | TOP
Q: What is the maximum amount I can order at one time?
A: We don't have any limits to how much you can order. However, you should consult a qualified person regarding the quantity you would like to order, since there may be import regulations on those specific products in quantity. | TOP
Q: Is it legal to purchase these products?
A: Since laws differ from country to country, we recommend you to contact a qualified lawyer regarding the regulations and restrictions of your country. | TOP
Q: Are you a legitimate company?
A: We are a professional mail order service selling and distributing pharmaceutical products. We are supplying original, high-quality products, prescription-free over the Internet. | TOP
Q: Can I buy your products through another way aside from the website?
A: Since we are specialized in internet mail ordering, our services are only available through our website. | TOP
Q: How can I contact you, make an order?
A: Since our services are optimized to be conducted online and worldwide, you are more than welcome to contact our sales department through our website and make an order by completing the form or sending us an email which contains your address details, your order and quantity if products. | TOP
Q: What is Extensive Customer Service?
A: We offer receive comprehensive order support and customer service with full feedback and support.
Questions about payment
Q: Why do you have so low prices?
A: We are the cheapest on the web because we think as the customers! | TOP
Q: Where do I send my payment?
A: Information on where to send your payment (if you opted for Western Union/Money Gram as payment options)is provided after you place an order, and is sent directly to your e-mail address. Please, follow the payment instructions carefully to avoid unnecessary delay. | TOP
Q: How long does it take for you to receive my Western Union transfer?
A: Payments made by Western Union are normally processed and cleared within 1 business day. Confirmation of payment will follow once payment has cleared. | TOP
Q: What is the best method of payment?
A: Credit card is the fastest.Western Union is fast but you will have to pay the comission too.Maybe this is the only differentce. | TOP
Q: What type of Money or Money Orders do you accept?
A: We accept Western Union. All prices are in US dollars if you want to exchange in your local currency please go to www.xe.com | TOP
Questions about shipping
Q: How are products shipped?
A: We ensure that all packages are shipped with maximum discretion. Since prescription is submitted, products are removed from their original boxes and repacked with extreme care and precaution, specifically to minimize shipment volume. Our organization name is not indicated on any package and shipments are made from various shipping points in Europe and other parts of the world to ensure maximum discretion and highest probability of successful delivery. | TOP
Q: How are bulk/large quantity orders shipped?
A: If the order is large enough to not fit in the same shipment envelope as a small sized order, we guarantee the order will be divided into the necessary amount of packages. No matter how large your order is, we reassure you the same discretion level and repackaging is used as with a small sized order. | TOP
Q: How long does the shipping process take?
A: Estimated delivery time for our Shipment is: 16-30 days. Express mail takes 6-8 days to any part of the world. | TOP
Q: Is there a possibility for a shipping delay?
A: There are occasions when delivery is delayed due to Postal Services procedures , however in those occasions delivery might take a little longer, up to about a month. | TOP
Q: What is the cost of shipping?
A: Cost of shipping to USA is 20 US$, cost for shipping within EU ( Europe) is 20 US$, cost for shipping for the rest of world is 20 US$. Express shipment is possible at $45 but the probability of delivery is lower. | TOP
Q: Do you ship to P.O. Boxes?
A: Yes, we ship to P.O. Boxes. | TOP
Q: Is a signature required for shipping?
A: Our shipping method requires no signature from your side upon delivery. | TOP
Q: Which country do you ship from?
A: We use various shipping points in different European and Non-European countries. | TOP
Q: Which countries do you ship to?
A: We ship worldwide | TOP
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